About Action Europe GmbH


ACTION EUROPE GmbH: strong partner for the IT specialised trade

 

We’re established as one of the leading wholesalers on the German Market. Our professional purchasing and committed sales teams in addition to fast logistics build the foundations for a dynamic development and fast increasing turn over. The growing client base of over 9000 specialist dealers and system traders is continuously pushing us to expand our portfolio with new range of products and product groups. Our portfolio includes high running complete systems such as hardware, software and peripherals, with real-time attractive pricing. We also deliver consumer-electronics and all types of home-entertainment-products to our B2B-customers.
Quick communication in the market and reliable delivery service gives us a distinct advantage. Now we start to expand our business to all over your and other countries in Europe. Orders placed before 5:00 pm will be delivered next day before noon within Germany, orders with a delivery outside Germany before 4:00 pm will be delivered within two working days.

Speed and reliability count as one of the main factors in the Distribution of IT products.
With the central organization of all departments including the dynamic warehouse in Braunschweig, ACTION EUROPE has an advantage over all competitors. Without delay purchasing and sales, marketing and logistics and RMA-service exchange all relevant information. Also within the concept included is a small but strong administration, efficient flow of goods and the savings can only be good for the customer. Intensive and open exchange with suppliers and customers optimises the well rehearsed process for all involved. Around 40 internal, trained telephone sales persons offer in conjunction with the product managers everything you want to purchase on the IT market. Purchasing, sales and logistics know all about goods in and out in realtime.

Fast logistics brings trust and binds customers
The motivated warehouse team works in two shifts in 9000 square meteres of space which has a positive effect on the efficient logistics. The delivery of all goods ordered before 5:00 pm is mostly delivered within Germany next day before 12 noon. This speedy delivery is unique to ACTION EUROPE. Good transport connection to the A2 and A7 also add to the fast turnover of goods. ACTION EUROPE uses a semi automatic packing line to accelerate the delivery process. Even in extremely busy periods this garanties for a fast delivery and provides for more growth. All incoming RMA cases are dealt within 24 hours after receipt. In Germany there is no need for the time consuming application for an RMA number which adds for a quicker handling time. For all RMA cases is a maximum of 20 work days set. At the moment Action Europe is handling RMA in an average of five days and sets the standard for the Distribution branch.